The password of your institutional account cannot be recovered. Please visit the webpage below to reset your password via SMS verification:

If your mobile phone number has changed or registered incorrectly, you will need to contact the relevant administrative unit of the university that registers/maintains your personal information (e.g. Personnel Department, Department Secretariat), or visit the IT Department located at the first floor of the Central Library Building (you must have your national ID, passport or driving license with you).